Tips for choosing a commercial roofing contractor
If you’ve opted to seek the help of a professional when it comes to your commercial roof restoration,
you’re on the right track. While it might seem more cost-efficient to attempt a DIY, quick fixes can quickly become a financial headache and lead to more work and expenses down the line.
But it’s essential to find a reliable, reputable contractor to do the job. If you follow our checklist, you’ll be well on your way to hiring the right commercial roofing contractor for the job.
So, let’s get started…
1. Do your homework
Finding a trusty contractor does take a bit of investigation, but luckily, you’ve got Google as a solid resource for scouting a few in your area.
We’re also fans of word-of-mouth, so don’t forget to ask friends, clients, and colleagues in your industry or other commercial businesses nearby. Ask them who they can recommend, but better yet, who they’ve actually used. Otherwise, online reviews on Google My Business and Facebook really help.
As anyone on our team will tell you, the advantage of dealing with local contractors is that they are easier to reach and likely to be more available when you need them.
2. Audit experience and reputation
If you’ve already got a few options and need to decide between them, it’s time to dig a little deeper into their experience.
Reviews are great for gauging trustworthiness and professionalism. Check their websites for portfolios of projects they have successfully completed in the past. Most professional contractors should provide you with that information upfront, but if not, request a few contact details of their previous clients who can. Chatting with their previous clients will help you gauge the quality of their work and most importantly, their work ethic and professionalism.
Ensure they have experience in commercial roofing, specifically, and not just residential. Roof Sealing Systems specializes an experienced silicone roof coating contractor. Make sure your contractor has experience in these specialized roofing materials.
3. Ask about extended warranty and insurance
Reliable and professional commercial roofing contractors should readily offer a warranty for their work. Not having one is a red flag in our books.
But how long should it be? We’d recommend a 20 or 25-year warranty which should give you greater peace of mind, especially since you can’t always predict when your roof might need repairing again.
It’s also good practice to scrutinize the overall terms and conditions of their service. Pay attention to the contract and whether they have comprehensive insurance for their workers so that you are not held liable in the event of injuries sustained on the job.
4. Check their accreditation and affiliations
Although not all commercial roofing contractors are members of the Better Business Bureau (BBB), it’s still wise to check this. Even if a company isn’t listed, they could still advise if they have had previous
complaints about a particular company. This should help you weed out bad apples in your initial search.
If companies aren’t listed with the BBB, see if they’re members of other local or national associations. As is the case of most industries, associations run on a set of strict codes of ethics and professionalism, and memberships are a solid indication of good practice and reputability.
5. What services do they offer?
Another factor to consider when selecting a trusted commercial roofing contractor is to look at what services they specialize in such as silicone roof coatings.
The company you hire should be able to make a baseline recommendation as to what you need and what materials are best suited for your roof. In fact, they should be willing to conduct a proper inspection. Bear in mind that it’s not uncommon for them to ask for payment for an initial consultation; it’s just up to you what your budget allows and how you plan to negotiate.
After a proper inspection, the contractor should be able to advise whether you should restore or replace your commercial roof and how long it could take. This should also help you to create a realistic budget going forward.
6. Overall professionalism and communication
At the end of the day, you’re going to want to deal with a commercial roofing contractor who will fulfil their promise to you in the most professional manner.
It also goes back to the basics of etiquette. Listen to how they talk to you on the phone and how efficient they are in their communication. Thinking again about warranty, this can quickly become null and void if your contractor is hard to reach.
Remember, commercial projects tend to be larger in scope than those in residential areas. They
require specialized materials, knowledge, teams, and big budgets. So, if you don’t feel comfortable with a particular company, walk away. Your contractor should make you feel confident from the start of the project right through to completion.
If you are searching for a silicone roof coating contractor with deep experience, call Roof Sealing Systems today.